Report this

What is the reason for this report?

My App and Page could not be served

Posted on November 1, 2024

Hi,

I am new to deploy app on cloud. I followed the deployment steps and set some environment variables to run my first app. The App overview page shows the status “Avaiable”, RAM 9% and CPU 3%. Both Deployment Log and Runtime Log shows the app started normally.

However, Error is encountered if accessing the page with message

“We encountered an error when trying to load your application and your page could not be served. Check the logs for your application in the App Platform dashboard.”

The generated public URL is below. It would be helpful if you can give me some direction to fix the issue.

https://gtmx-api-9cipb.ondigitalocean.app/



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi there,

This does not look like a resource related issue. And it should not be a problem that your application is running on port 443.

The error that you are getting when visiting the public URL indicates that something is wrong with the application itself, can you please check the logs for your application in the App Platform dashboard?

Feel free to share the logs here so we can try to advise you further.

Best,

Bobby

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.