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Posted March 9, 2021 303 views
FAQ

I paid $5 with PayPal, but I still stayed in the select payment method interface

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3 answers

hi i have same thing here whats goin on did you get solution

Hi @AllBlue and @tuvshinorg,

This definitely shouldn’t be the case and sounds like it might have been a temporary issue with PayPal. Unfortunately the only way to get this resolved is to followup with our support team by submitting a ticket:

Hey @AllBlue,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!
- Alex.