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  • Posted March 9, 2021
  • FAQ

I paid $5 with PayPal, but I still stayed in the select payment method interface


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Hey @AllBlue,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

Hope that helps! - Alex.

Hi @AllBlue and @tuvshinorg,

This definitely shouldn’t be the case and sounds like it might have been a temporary issue with PayPal. Unfortunately the only way to get this resolved is to followup with our support team by submitting a ticket:

hi i have same thing here whats goin on did you get solution