Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
IP related queries and general FAQs Question Question
Why Cant I Login Into My Site Question Question

Question

Support response time - 3 weeks?

Posted November 5, 2019 1.1k views
FAQ

Hi,

I have 3 tickets and didn’t get a response in the last 3 weeks! .May I ask what kind of support team you guys have?

Thanks

Add a comment
amurtes
By:
amurtes

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
IP related queries and general FAQs Question Question
Why Cant I Login Into My Site Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
3 answers
amurtes November 5, 2019
[deleted]
Reply Report
MattIPv4 November 5, 2019

Hi there @amurtes,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Do you have a ticket number from when you contacted our support/abuse team so that I can get this followed up for you?

Hope that helps!
- Matt.

Reply Report
amurtes November 5, 2019

Hi,

Here are the tickets. Please reply me so I can destroy the droplets if needed.

[#02994896] [#02994920] [#02190703]

Thanks!

Arda

Reply Report

Related

Looking for something else?

Ask a new question Search for more help