https://cloudsupport.digitalocean.com/s/createticket
I get this error when trying to create a support ticket:
[{"message":"Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, External users may not own tickets.: [OwnerId]"}]
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Hi folks,
(cc @spencerbevi @itsdustinclark @grmccann @kdumont @joshverd3)
Sorry about this, it looks like our engineering team has taken a look at the issue and this should now be resolved.
You should be able to create support tickets once again!
- Matt.
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Iโm unable to either, its my first time using this site and im having issues
Hey @spencerbevi,
Thanks for the report, Iโve looped in the relevant folks and will get an update to you asap.
Also struggling, pretty sure Iโve raised tickets previously. I canโt see anything in my closed tickets either, not sure if related.
Same issue here. Aughโฆ frustrating to run into a bug while trying resolve a bug
Also getting this issue. Currently prevented from creating any more Kubernetes clusters until we contact supportโฆ which we canโt do.