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Unable to create support ticket
https://cloudsupport.digitalocean.com/s/createticket
I get this error when trying to create a support ticket:
[{"message":"Insert failed. First exception on row 0; first error: FIELD_CUSTOM_VALIDATION_EXCEPTION, External users may not own tickets.: [OwnerId]"}]
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Digital Ocean Engineers, do you not know how damaging the UCEPROTECTL3 issue is for your business
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Hey @spencerbevi,
Thanks for the report, I’ve looped in the relevant folks and will get an update to you asap.
I’m unable to either, its my first time using this site and im having issues
Also struggling, pretty sure I’ve raised tickets previously. I can’t see anything in my closed tickets either, not sure if related.
Same issue here. Augh.. frustrating to run into a bug while trying resolve a bug
Also getting this issue. Currently prevented from creating any more Kubernetes clusters until we contact support… which we can’t do.