Question

What happens when the $100 credit expires?

Posted January 21, 2021 1.2k views
BillingDigitalOcean Accounts

I would like to know what happens after the 60 Days of credit. I have paid the initial $5 and I want to know if after the credit expires will I still have the $5 on my account credit.

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1 answer

Hello, @henrymendeez

I believe that this question was previously asked in our community:

https://www.digitalocean.com/community/questions/how-digital-ocean-credit-works

I will put the answer provided by jarland here as well:

Good question. So the credit goes into a pool that is your balance. In our eyes, with $100 credit, you have a balance of “negative $100.” Usage accumulates toward 0 and once past that, a positive balance is the amount owed. So if you start with $100 credit and use $110 worth of service, you have a balance of “positive $10” and you owe $10.

You can use any and all of our services to go toward your usage. Any amount of credit that you do not use within 60 days will disappear. If you continue to have services with us after that 60 days, or after the $100 is used (whichever comes first), continued usage will be billed at the beginning of the next month.

Regards,
Alex

  • Hello, I hope my initial $5 they charged me when signing up won’t be lost.

    Thanks for your answer.

    • Hi there,

      When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges.

      These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

      Regards,
      Alex

      • So those $5 will be lost and it won’t be in my founds? Also, I’m checking on my billing tab and I’m seeing this amount: $95.70 and as a promo credit I can see $90.70. What does the $95.70 means?