Question

How digital ocean credit works

Posted January 24, 2019 4.6k views
Billing

I have $100.00 credit and I want to know if I just spend a part of this credit buying a $10 droplet for exemple, the rest of the credit will expire after 60 days as it says in the notification that i got (“. Please note that this credit will expire after 60 days if it’s not used”) or not

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2 answers

I think to be blunt, the answer people are looking for is to:
“If I’m actively using my $100 credit, will it still expire in 60 days?”

From what I’ve gathered, yes. If you use $40 in 60 days, you lose the remaining $60.

Greetings!

Good question. So the credit goes into a pool that is your balance. In our eyes, with $100 credit, you have a balance of “negative $100.” Usage accumulates toward 0 and once past that, a positive balance is the amount owed. So if you start with $100 credit and use $110 worth of service, you have a balance of “positive $10” and you owe $10.

You can use any and all of our services to go toward your usage. Any amount of credit that you do not use within 60 days will disappear. If you continue to have services with us after that 60 days, or after the $100 is used (whichever comes first), continued usage will be billed at the beginning of the next month.

Hope that makes sense :)

Jarland

  • Hello!

    I have a question.

    A believe that a remaining Credit of usage hours is always showing on “USAGE” (top right corner), Am I right?

    Digitalcean helps customers to take control of their hour usage showing the day by day USAGE Price at the top right corner. Am I right?
    ....

    How about if the single project created is destroyed before The promotional Credit Ends, leaving for example $19.02 Credit. Will I be charged for a monthly ACTIVE USAGE HOURS at the end of Billing Cycle?
    Or the remaining $19.02 is the actual usage for that month?

    I need your help, I am kind of confused.

    How do I know exactly my current charges of Active Hours for each billing cycle? It shows on “USAGE” top right corner the total amount of charge? Or Is there a way to know how exactly I will be charged at the end of each billing cycle?

    Regards.