I have $100.00 credit and I want to know if I just spend a part of this credit buying a $10 droplet for exemple, the rest of the credit will expire after 60 days as it says in the notification that i got (“. Please note that this credit will expire after 60 days if it’s not used”) or not
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How about this? I have 3 days left until expiration with $40 free credits but I don’t know what will happen to my droplet when that time comes. Am I given a grace period giving enough time to pay? Or is it fine if I pay in advance before the expiration? I’m worried that my payment might disappear along with the remaining $40 free credit.
I think to be blunt, the answer people are looking for is to: “If I’m actively using my $100 credit, will it still expire in 60 days?”
From what I’ve gathered, yes. If you use $40 in 60 days, you lose the remaining $60.
Greetings!
Good question. So the credit goes into a pool that is your balance. In our eyes, with $100 credit, you have a balance of “negative $100.” Usage accumulates toward 0 and once past that, a positive balance is the amount owed. So if you start with $100 credit and use $110 worth of service, you have a balance of “positive $10” and you owe $10.
You can use any and all of our services to go toward your usage. Any amount of credit that you do not use within 60 days will disappear. If you continue to have services with us after that 60 days, or after the $100 is used (whichever comes first), continued usage will be billed at the beginning of the next month.
Hope that makes sense :)
Jarland