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why cannot i create droplet? when i press "create droplet", i get this error "Looks like something went wrong..."

Posted February 25, 2018 5.9k views
FAQDigitalOceanBillingDigitalOcean Articles

In my profile settings “Droplet Limit” shows 1.
Thank you

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tofighifarid
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tofighifarid

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4 answers
tofighifarid February 27, 2018

Finally, after two days, my ticket was answered:
It looks like there may have been a problem with the PayPal payment, or a problem with our system recognizing that payment which prevented the payment from activating your account. As a result, I have refunded your payment using PayPal’s automated system. It should clear as soon as it posts.

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ThisUser32 February 25, 2018

Ask support, we can’t tell you why.

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markireland February 27, 2018

I got the same error creating a Space

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fatiih March 3, 2018

So what happened then? I’ve been waiting for more than a week, I also submitted a ticket but they didn’t fix it for me yet

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  • tofighifarid April 7, 2018

    The problem was related to the use of a similar PayPal for two different Digitalocean accounts. After refunding money, I charged my account with a new PayPal and the problem was resolved.

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