Question

Your credit balance won't cover this month

Posted November 3, 2021 96 views
Billing

I received an email from the digital ocean for my hosting plan. Can you explain what it means, should I make an additional payment?
Here is the email:

Your credit balance won’t cover this month
This is a notice that your usage costs this month have exceeded the credit balance on your account.
Your card on file will be charged at the end of the month for any remaining balance.

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1 answer

Hi @kaceysmith580,

There is nothing you need to do, the card you’ve added as your payment method will be charged.

This mail is sent when you have added money to your account. It’s being used before any of the payment methods are tried so it’s just a notification mail. Nothing to worry about.