Contact Security

Responsible Vulnerability Disclosure

Our goal is to keep DigitalOcean safe and secure for everyone. If you have discovered a security vulnerability we would greatly appreciate your help in disclosing it to us in a responsible manner. Publicly disclosing a vulnerability can put the entire DigitalOcean community at risk.

If you have discovered a potential vulnerability we would greatly appreciate you informing our Security team. You can submit the details of the potential vulnerability in the following ways:

  • You can join DigitalOcean’s public Bug Bounty Program on Bugcrowd and submit the vulnerability. The benefit of submitting through Bugcrowd is that a potential dollar amount can be awarded to you based on the assessment of the vulnerability.
  • You can also submit the vulnerability by contacting our Customer Support team here.

We will work with you to assess and understand the scope of the issue and fully address any concerns. Submitted vulnerabilities are initially reviewed, triaged, and then assessed in detail to determine the risk level of the vulnerability. Security vulnerabilities are treated with the utmost importance to ensure the safety and security of our service.

Encrypting Your Message

If you are sending sensitive information you can encrypt your communications to DigitalOcean, or verify signed messages you receive from DigitalOcean using the PGP key below:

  • Key ID: A221304D
  • Key type: RSA
  • Key size: 4096
  • User ID: security@digitalocean.com
  • Fingerprint: 3770 0FE5 D2DC CB4E 24FD 8FBD F96D BC47 A221 304D

PGP key:

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Questions

If you have any other security related questions we would love to hear from you. Our preferred method is for you to open a support ticket by contacting our Customer Support team here. Our Customer Support team will get in touch with the Security team to properly handle the request.