Question
Email sent successfully but nothing goes out or in
- Posted on May 31, 2020
- DNSUbuntu 18.04Email
Asked by ihabhamedegy
when I try to send emails from my Usermin or Roundcube to Gmail I get a success message but nothing goes there inbox or spam folder, and also when i send a message from Gmail to my server i get nothing in my server inbox. i’m getting now Error i don’t know what to provide to explain this issue. i installed Virtualmin using install.ssh i use Digitalocean Dns
May 31 03:49:48 serverubuntu dovecot: imap(admin-cieta.net): Logged out in=50 out=499
May 31 03:50:48 serverubuntu dovecot: imap-login: Login: user=<admin-cieta.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=19726, secured, se$
May 31 03:50:48 serverubuntu dovecot: imap(admin-cieta.net): Logged out in=50 out=499
May 31 03:51:25 serverubuntu postfix/qmgr[29525]: E9B2080A9F: from=<admin@cieta.net>, size=656, nrcpt=1 (queue active)
May 31 03:51:25 serverubuntu postfix/smtp[19747]: connect to gmail-smtp-in.l.google.com[2a00:1450:400c:c06::1b]:25: Network is unreachable
May 31 03:51:48 serverubuntu dovecot: imap-login: Login: user=<admin-cieta.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=19772, secured, se$
May 31 03:51:48 serverubuntu dovecot: imap(admin-cieta.net): Logged out in=50 out=499
May 31 03:51:55 serverubuntu postfix/smtp[19747]: connect to gmail-smtp-in.l.google.com[66.102.1.27]:25: Connection timed out
May 31 03:51:55 serverubuntu postfix/smtp[19747]: connect to alt1.gmail-smtp-in.l.google.com[2a00:1450:4010:c03::1a]:25: Network is unreachable
May 31 03:52:25 serverubuntu postfix/smtp[19747]: connect to alt1.gmail-smtp-in.l.google.com[209.85.233.27]:25: Connection timed out
May 31 03:52:25 serverubuntu postfix/smtp[19747]: connect to alt2.gmail-smtp-in.l.google.com[2404:6800:4003:c06::1b]:25: Network is unreachable
May 31 03:52:25 serverubuntu postfix/smtp[19747]: E9B2080A9F: to=<ihab.hamed2000@gmail.com>, relay=none, delay=21409, delays=21349/0.02/60/0, dsn=4.$
May 31 03:52:48 serverubuntu dovecot: imap-login: Login: user=<admin-cieta.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=19902, secured, se$
May 31 03:52:48 serverubuntu dovecot: imap(admin-cieta.net): Logged out in=50 out=499
May 31 03:53:30 serverubuntu postfix/smtpd[20585]: connect from unknown[72.2.235.23]
May 31 03:53:31 serverubuntu postfix/smtpd[20585]: lost connection after EHLO from unknown[72.2.235.23]
May 31 03:53:31 serverubuntu postfix/smtpd[20585]: disconnect from unknown[72.2.235.23] ehlo=1 commands=1
May 31 03:53:48 serverubuntu dovecot: imap-login: Login: user=<admin-cieta.net>, method=PLAIN, rip=127.0.0.1, lip=127.0.0.1, mpid=20619, secured, se$
May 31 03:53:48 serverubuntu dovecot: imap(admin-cieta.net): Logged out in=50 out=499
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Heya,
Checking the logs, you can see the following errors after some messages:
port 25 is closed for external use. There are a few ways to go about the problem
To expand more on blocking port 25 for new accounts, this is something DigitalOcean has been doing to reduce spam on it’s network. It is more that we simply cannot accurately determine who is going to send it.
Stopping spam is a constant fight, so DigitalOcean has implemented some restrictions on newer accounts. Having said that, you can always contact them and ask for the port block to be lifted on:
https://www.digitalocean.com/support/
More information here:
https://docs.digitalocean.com/support/why-is-smtp-blocked/
Hope that helps!