Question

Enable Sendgrid's SSL click tracking through CloudFlare for an app deployed via "App Platform"

We are using Sendgrid to send emails from our App Platform based Ruby on Rails App.

The links in emails are not using https unlike the whole app due to which end-user is getting “Your connection is not private” error upon clicking these links. After some search it came to our notice that we have to enable SSL click tracking in our Sendgrid account for which additional configuration for the SSL keys is required. However we are not able to follow the steps given at https://support.sendgrid.com/hc/en-us/articles/4447646844187-Enabling-SSL-for-Click-and-Open-Tracking-for-Your-Account.

We know that App Platform uses CloudFlare as in-built CDN but we are not able to configure it.

Please let us know if there is any way to configure in-built CloudFlare’s CDN.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hi there,

What you could do is follow these steps here instead:

https://docs.sendgrid.com/ui/analytics-and-reporting/click-tracking-ssl

As the App Platform already has a valid SSL for each deployment, according to the SendGrid documentation here, once you have SSL enabled, the next step is to contact their support who can enable the SSL on their side too.

Let me know how it goes!

Best,

Bobby