Enable Sendgrid's SSL click tracking through CloudFlare for an app deployed via "App Platform"

Posted on September 18, 2022

We are using Sendgrid to send emails from our App Platform based Ruby on Rails App.

The links in emails are not using https unlike the whole app due to which end-user is getting “Your connection is not private” error upon clicking these links. After some search it came to our notice that we have to enable SSL click tracking in our Sendgrid account for which additional configuration for the SSL keys is required. However we are not able to follow the steps given at https://support.sendgrid.com/hc/en-us/articles/4447646844187-Enabling-SSL-for-Click-and-Open-Tracking-for-Your-Account.

We know that App Platform uses CloudFlare as in-built CDN but we are not able to configure it.

Please let us know if there is any way to configure in-built CloudFlare’s CDN.

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Bobby

September 27, 2022

Hi there,

What you could do is follow these steps here instead:

https://docs.sendgrid.com/ui/analytics-and-reporting/click-tracking-ssl

As the App Platform already has a valid SSL for each deployment, according to the SendGrid documentation here, once you have SSL enabled, the next step is to contact their support who can enable the SSL on their side too.

Let me know how it goes!

Best,

Bobby