Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered

Posted on May 5, 2017

Control Panels

By lavgee

i just updated my website and the was the error

Forbidden

You don’t have permission to access / on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

is there a way i can resolve this

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velarde69ramon

October 12, 2020

This comment has been deleted

Flamber Hansen

May 5, 2017

Hi @lavgee

When the website was updated, it probably removed some files - including index.php or index.html of the directory you’re trying to view, which is why you get that error, since directory listing is not something that is enabled by default.

Which website system do you use?

You can see more detailed errors in the error log, which is located in: If using Apache, it’s default location is /var/log/apache/error.log If using Nginx, it’s default location is /var/log/nginx/error.log

Bobby

March 30, 2020

Hello,

I just came across this question. In addition to what has already been mentioned, I would recommend checking the answer here on how to troubleshoot common Nginx problems:

https://www.digitalocean.com/community/questions/how-to-troubleshoot-common-nginx-issues-on-linux-server

Regards, Bobby