Question

Can't connect mongodb managed database

I use mongodb database and it works fine but recent days i can’t connect to the database even if my ip is in the trusted source.


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Bobby Iliev
Site Moderator
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March 2, 2022

Hello,

Do you get any specific errors when you try to connect? For example, is the connection timing out or are you getting authentication errors?

Also, can you share some more information on how exactly are you trying to connect?

Have you also tried to re-download the CA certificate and swap your existing one?

Best,

Bobby