Vesta CP - Can't access website without WWW

Hi guys,

I can’t access website without www. All work fine on main domain but when I add new domain I can access only with www. Does anybody know what is the problem?

Thank you!

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Accepted Answer

Hi secretja,

The domain is correctly pointing to, please find the below ping result. user@user-H81M-S:~$ ping PING ( 56(84) bytes of data. 64 bytes from ( icmp_seq=1 ttl=56 time=124 ms 64 bytes from ( icmp_seq=2 ttl=56 time=123 ms 64 bytes from ( icmp_seq=3 ttl=56 time=124 ms 64 bytes from ( icmp_seq=4 ttl=56 time=121 ms 64 bytes from ( icmp_seq=5 ttl=56 time=123 ms 64 bytes from ( icmp_seq=6 ttl=56 time=122 ms 64 bytes from ( icmp_seq=7 ttl=56 time=123 ms 64 bytes from ( icmp_seq=8 ttl=56 time=122 ms 64 bytes from ( icmp_seq=9 ttl=56 time=125 ms 64 bytes from ( icmp_seq=10 ttl=56 time=127 ms 64 bytes from ( icmp_seq=11 ttl=56 time=122 ms ^C — ping statistics — 11 packets transmitted, 11 received, 0% packet loss, time 10012ms rtt min/avg/max/mdev = 121.973/123.769/127.090/1.508 ms

Please see the below link.

Please clear you browser history, flush your dns cache and try to open from other network.

Hi @vijaykumarmaurya ,

thank you. I was a little bit suspicious when I saw which is main IP in Vesta. It looks all work just fine.

Hi secretja,

May you let me know your domain name, or the Hosting server IP address correctly pointing to main domain.try to ping with www and without www. What is the output you are getting.paste here…

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