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Resolved: LVM Data Issue

Posted: April 1, 20131 min read

    We received a call today from Robert McMillan from Wired regarding an issue related to virtual servers that may contain data from a previous user. We were aware of this case and were securely erasing data prior to our new SSD plans.

    As of today, Tuesday, April 2nd at 2:18:54PM EST, we’ve implemented a fix which has been deployed to all hypervisors resolving this rare case from reoccurring.

    Now all new virtual servers come with a blank disk, ensuring there is no way to read previous data. It also ensures that any customer that processed a destroy prior to this fix will not be affected, since the data will be wiped before the new virtual server is created.

    Less than 3% of all virtual servers were potentially at risk. With the code fix in place the issue is erased entirely!

    If you have questions regarding a particular virtual server that is running, please open a ticket.

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