Question

25 port block for all news users

Hello. We asked a question to the support of DigitalOcean 2 months ago and no one has answered us so far. We want to understand if port 25 will be opened to us after 60 days of use? We use mail for corporate purposes only, we do not send spam.


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alexdo
Site Moderator
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June 9, 2023

Hello @mtonroad

As of June 22, 2022, DigitalOcean is blocking SMTP for all new accounts. As a part of this new policy, we have partnered with SendGrid so our customers can still send emails with ease. You can learn more about this partnership and get started using SendGrid by checking out our DigitalOcean’s SendGrid Marketplace App.

Hope that this helps!

Bobby Iliev
Site Moderator
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June 1, 2023

Hello there,

Indeed, as you mentioned port 25 is blocked on all Droplets for new accounts to prevent spam and other abuses of our platform:

https://docs.digitalocean.com/support/why-is-smtp-blocked

Stopping spam is a constant fight, so we have implemented some restrictions on newer accounts. To qualify for the ability to send out emails, we do require accounts to wait 60 days before we can look into removing the restriction. Once your account has reached 60 days of stable use, please reach out to the DigitalOcean support team so they can look into this for you:

https://www.digitalocean.com/support/

You can also use a third-party mail provider like SendGrid in order to avoid issues like this one. I’ll also recommend checking this article:

https://www.digitalocean.com/community/tutorials/why-you-may-not-want-to-run-your-own-mail-server

Hope that this helps!

Best,

Bobby

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