4 hours and still waiting on snapshot to finish

September 15, 2017 919 views
DigitalOcean Backups Ubuntu 16.04
perk
By:
perk

I have been waiting over 4 hours for my snapshot to finish. This is a $10 a month droplet. I am only using about 9GB.

I have logged out and back in to make sure the console wasn't stuck.

It has been at 50% for over 3 hours.

Ticket has been submitted for 2 hours.

Anyone had this happen before? Don't think I'll be using snapshots anymore.

Log In to Comment
1 Answer
snapshooter September 15, 2017

We have found at SnapShooter that sometimes snapshots hang but only very rarely. We have taken 1000's of snapshots and only had a couple fail.

Based on our data 9gb should take 7-9 minutes to backup, we do find if a server is under extremely high load they take a bit longer. But I would say in your instance it's broken.

Once it's been unjammed I would not let it discourage you from taking snapshots.

Reply
Have another answer? Share your knowledge.

Related Questions