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403 Error on Specific Version of URL

Posted on September 27, 2019

I’ve tried to look through documentation, but I can’t seem to find a good solution for this. I apologize, as I’m kind of a novice at this.

I am attempting to track down an issue in which the specific version of my URL ‘productdistilled.com’ will throw a 403 error upon load. If I input any other version of the URL it will work correctly, like:

It is just occurring during the first load of ‘productdistilled.com’. After I input any of the above and reload the page, it redirects to the correct page and I don’t get the 403 error anymore. Any help on this would be greatly appreciated!



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Hey, @mlore

Can you check the virtual host for productdistilled.com and make sure that it’s document root directory is the correct one? From what it looks like it may be pointed to a wrong directory.

Let me know how it goes.

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