500 Internal Server Error

Posted March 23, 2017 15.3k views

Hi friends,

I am new but I have a question related to my site.
I installed my new website and try to run it in Wordpress application, already uploaded files to File Manager via filezilla but the result is:

“Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.”

Please help me ‘cause I am new to web design.
Thank you.

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1 answer

One possible cause could be file ownership and permissions.

ssh to your droplet ssh and then cd /path/to/wordpress_root

Set Apache as the owner for all the files chown www-data:www-data -R *
Set directory permissions find . -type d -exec chmod 755 {} \;
Set file permissions find . -type f -exec chmod 644 {} \;

  • This was bulls eye for me after 9 hours of pain, I think that this is major problem with cpanel (old site) transferring to the digital ocean.

    Thnx :)