I created a droplet and installed Magento using 1-click install. Everything went smooth for a few hours and then I got the error:
Error 503 Backend fetch failed
Nothing was changed on the website.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Want to learn more? Join the DigitalOcean Community!
Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.
Hi @FloatingLightCyanKelp,
This sounds like your WebSerivce has failed. In the Magento MarketPlace image here :
I can see it’s using Apache.
That means you’ll need to check your Apache service if it’s running.
If it’s not working or says failed, it’s best to check the error log to see the reason:
Most commonly, Apache2 gets killed by the Droplet when there is a shortage of Memory. In such cases, an upgrade or adding a SWAP file is a nice approach. It really depends on how you go about such issues. My recommendation would be to first try with a SWAP file and then if still needed go for an upgrade(if that’s the cause if the issue ofcourse).
Hello,
In such cases it is always best to check your Apache error log to see the actual error:
In there you will see the actual error rather than the generic 503 error.
It sounds like that the Apache service might not be running so Varnish is unable to connect to the backend, you can try restarting Apache with:
Let me know how it goes.
Best,
Bobby