Hello,

According to https://www.digitalocean.com/docs/droplets/resources/recovery-iso/ checklist i ask you to reconnect networking for my droplet guru-outdoor (142.93.83.164). I followed all instructions from recovery section and need networking to copy files to a new droplet.

Your abuse department doesn’t reply to my emails and this is the only way for me to recover the files.

You keep charging me for droplet and don’t let me copy my files. Do you really think this is the way you should take care of your customers?

Thank you in advance for understanding
ievgen