Question

Account access lockout/security

Posted February 15, 2015 1.9k views

Hi

I am new to digitalocean. Introduced by my friend, I started loving it. However my friend told me that he has experienced an account access lockout because he uses different connection from the one he usually use. Me myself use two main internet connection (a mobile ISP and cable/DSL). I usually uses my mobile modem to connect to DO. Will it be okay for me to also use my DSL connection? It wont lock me out from my account right?

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suyalynx
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1 answer
ryanpq February 17, 2015

This should not pose any problem. Unfortunately our anti-fraud system can be a bit sensitive as we are the target of a lot of attempted fraud and abuse but simply connecting from multiple locations is not in itself enough to trigger this type of problem.

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