ACCOUNT FAILURE - ALL MY DOMAINS ARE DOWN for no reason and I cant get hold of support.HELP!

Posted February 4, 2019 2.1k views

For some unknown reason all of my sites associated with my account are down. Its a Digital Ocean issue but I cant understand why.

I cant get hold of ‘Support’.

Can anyone help??

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
3 answers

Please be sure to log your ticket via, there is a current issue with receiving email into Support queues:

I’ve already raised a Support Ticket in my account and updated twice, also hit you up on Facebook.

Where is everyone??

  • 40 minutes ago the Support team responded to your ticket and asked you for more information so they can start diagnosing, can you please engage with Support there? This is a community forum. Oh and good luck, hope it’s resolved soon!

Please feel free to delete this post. The Support Team have no resolved my issue.