ACCOUNT FAILURE - ALL MY DOMAINS ARE DOWN for no reason and I cant get hold of support.HELP!

Question

For some unknown reason all of my sites associated with my account are down. Its a Digital Ocean issue but I cant understand why.

I cant get hold of ‘Support’.

Can anyone help??

Answer 1

wadenick February 4, 2019

Please be sure to log your ticket via https://support.digitalocean.com, there is a current issue with receiving email into Support queues: http://status.digitalocean.com/incidents/6m59kzj75l8z

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Answer 2

ultraburner February 4, 2019

I’ve already raised a Support Ticket in my account and updated twice, also hit you up on Facebook.

Where is everyone??

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wadenick February 4, 2019

40 minutes ago the Support team responded to your ticket and asked you for more information so they can start diagnosing, can you please engage with Support there? This is a community forum. Oh and good luck, hope it’s resolved soon!
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Answer 3

wadenick February 4, 2019

40 minutes ago the Support team responded to your ticket and asked you for more information so they can start diagnosing, can you please engage with Support there? This is a community forum. Oh and good luck, hope it’s resolved soon!
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Answer 4

ultraburner February 4, 2019

Please feel free to delete this post. The Support Team have no resolved my issue.

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