Account is locked and i can't do anything.

March 26, 2018 584 views
Billing

Two days ago,I receive a ticket to verify,I have submitted the information right away.
Now I want to destroy abount one hundred instances,but I can't to anything.Some tickets are no responses later.
If I can't destroy these servers,how about the cost?

2 Answers

@zhangningqi1987 We are very sorry for the delay caused here. Our support team is experiencing a rather high volume of tickets at this moment. They are working through everything to reply to you as soon as they can. While we don't have a specific ETA keep a look out for the update. You patience is appreciated!

In the mean time I suggest you hit their Facebook page and give them a one star review and a comment.

Maybe that will wake them up.

https://www.facebook.com/DigitalOceanCloudHosting/

Have another answer? Share your knowledge.