Dear sir i have hard time logging into my account. It display account locked but my site is working hosted with digital ocean and form my paypal account i have paid also.so please let me know what is the problem as soon as posibble thank you.
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Hi,
Sorry for the inconvenience! I don’t know the details of your situation, but if you open a support ticket our team will help you out:
I am having the same issue. My account is locked since 2/26/2021 and there has been no response to my ticket at all.
I have same issue with digitalocean, and I find that this problem is pretty widespread. I can’t buy a droplet so I contacted support. After providing all the information they required, they decided I’m not worthy to use their service, so they locked my account.
I asked them to just delete my account, since my credit card info is still there. My account is not deleted, and they never reply to me again.
I have heard stories of people whose credit card is charged one year after they stop their service, I just hope I am not one of the victims.
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