Account Locked After Payment

Posted June 12, 2019 561 views

It’s a shame. After payment my account is locked. No mails - No information. Just waitin’…

  • Hi controloot - I’ve taken a look at your account and the credit card you tried to use was denied by your bank. I see that we’ve followed up with your support ticket already as well. Let me know personally via email (first name at) if you have any further feedback on this or questions.

    Thank you,

  • No. It’s not denied.

  • What is your e mail?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

7 answers

Hi, I already have this issue. Any solution? The support does not answer me and my ticket does not get attention.

  • Hi devreformerstudio - The team will look into this for you soon. My apologies that you felt the need to reach out here.

    Thank you,

Kind of helpless here. Account locked straight after payment. Exactly the same, no info…
Can you help me out here?

Thank you.

this is so disgusting, why you blocked new account while they paid it for $5-$10. i think this is scam, also i want full refund, first impress = SCAMMER!

My account was also locked immediately after I paid $5. What’s the hold up?

Same thing.
Why this is happening?
Even digital ocean don’t think to do anything about this?
There is obviously a problem.
What is the crap of suspending account directly/immediately?

Same Problem.

I signed up for a new account, Entered all the appropriate info, and when I hit submit…


WTH!!! I received an email that you charged my card, but your site said it was declined, and I can’t access the account at all…

whats going on…? There are a lot of repeats this same issue, over quite a long span…

Please Help

Same problem. Time to use AWS I guess, lol

Submit an Answer