account locked and deducted 1$

September 26, 2018 414 views
Billing

This is my first time registering the DigitalOcean platform. I want to use it as website. I don’t know why account locked.And my credit card was deducted by DigitalOcean for $1.

1 Answer

Hello @307206292,

Apologies for the long delay in responding!

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

If you are still experiencing this issue, please reach out to our great support team through a support ticket, who will be more than happy to assist you with your account/billing query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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