account locked and deducted 1$

Posted September 26, 2018 509 views

This is my first time registering the DigitalOcean platform. I want to use it as website. I don’t know why account locked.And my credit card was deducted by DigitalOcean for $1.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

1 answer

Hello @307206292,

Apologies for the long delay in responding!

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

If you are still experiencing this issue, please reach out to our great support team through a support ticket, who will be more than happy to assist you with your account/billing query! :)

Hope that helps!
- Matt.

Submit an Answer