Question

Account Locked and i can't do anything ?

  • Posted December 24, 2013

Hi

After i put my billing information, i got message that my DO account is locked.

I raised support ticket and they said " We are unable to verify your account " . I asked what do i have to do to verify and they said you can’t do anything.

I mean, is this really expected ? I didn’t at all expected such an answer from DO.

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actually, when i had typed my CC information, my entropay account was temporarily disabled due to additional verification by entropay so my CC was temporarily blocked.

Credit card information was right. I use entropay for it.

Did you use fake credit card information?

strange, they even closed the ticket when i had asked the reason behind why account was locked. <br> <br>Frankly speaking, can we expect such service from such a big site like DO ?