Account Locked and i can't do anything ?

Posted December 24, 2013 4k views
Hi After i put my billing information, i got message that my DO account is locked. I raised support ticket and they said " We are unable to verify your account " . I asked what do i have to do to verify and they said you can't do anything. I mean, is this really expected ? I didn't at all expected such an answer from DO.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
4 answers
strange, they even closed the ticket when i had asked the reason behind why account was locked.

Frankly speaking, can we expect such service from such a big site like DO ?
Did you use fake credit card information?
Credit card information was right. I use entropay for it.
actually, when i had typed my CC information, my entropay account was temporarily disabled due to additional verification by entropay so my CC was temporarily blocked.