Hi, I awoke this morning to find a notice that my account was locked. I responded to the ticket but I have not received a reply from D.O’s staff yet. If anyone who has the ability to speed up this process sees this can you please have the support team reply to ticket [#06647137].
Not only did we lose access to the work that was done, we’re unable to access our data that was stored on the droplets.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Hey. @littleturquoiseshrimp-24326124313024763037464b44434c66694c37715252487a337067482e
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot!
Hope that helps!