This is completely unacceptable. What hosting service takes your money and then locks you out of your account for an undetermined amount of time for “identity verification?”
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Over 5 hours later, either activate my account or give me my money back. This is literally the worst hosting service I’ve ever dealt with
“We’ll get back to you shortly”
“Usually within 2 hours”
Okay so we’re approaching 3 hours and I can’t do jack because of whatever ridiculous system this is
“Please reply to this email with a CC to continue the verification process”
Okay done
Nearly another hour later
Still locked out, still can’t use the service I just paid for and my time is wasting
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