By Muhammad Ali
I just created my first account on Digital Ocean and transfer $10 from my brother’s PayPal to Digital Ocean account, but when the transaction is done, they just Locked my account, I just want to inquire what steps am I supposed to follow up to unlock my account.
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Hi there @iammohammadali,
Unfortunately, as a community, there isn’t anything we can do to help here as we have no control over accounts or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you in regaining access to your account!
Hope that helps! - Matt.
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