Question

Account Locked Please let me know how I can Unlock it.

Posted July 26, 2019 352 views
DigitalOcean

I just created my first account on Digital Ocean and transfer $10 from my brother’s PayPal to Digital Ocean account, but when the transaction is done, they just Locked my account, I just want to inquire what steps am I supposed to follow up to unlock my account.

edited by MattIPv4

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1 answer

Hi there @iammohammadali,

Unfortunately, as a community, there isn’t anything we can do to help here as we have no control over accounts or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you in regaining access to your account!

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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