August 18, 2019 205 views

Just siggn up for a first time and got this after payment
Account Locked

We are sorry to inform you that your account has been locked by DigitalOcean staff.


2 Answers

Hi there @Peter3,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

Hope that helps!
- Matt.
Community Manager.

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