account verificatio take 4 days how can be possible?

March 22, 2015 1.4k views

my account still locked , how can i access to my account to host my websties ?

1 Answer

Account verification should never take 4 days. Without additional information I can only guess at the reason for the delay. If our support team requested you email additional details to complete the verification they would also have indicated that you should update your ticket with support once this is done. If you emailed the details but did not update your ticket our team would not know to look for them. I recommend updating your ticket with the support team to see what the issue is.

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