Address Bar Shows Padlock with Red Line . . Used LetsEncrypt

I (think I) installed SSL using LetsEncrypt 72 hours ago, & still have a padlock with a red line through it, which appears in firefox, chrome, safari, & brave browsers.

EricNyc.Rocks, a wordpress website, seems to function properly. But there’s no www – not sure if that matters. & there’s no http or https.

I linked to digitalocean nameservers at At digitalocean, I linked the different ways to type my domain to the droplet’s IP address. & I linked the nameservers to the IP address.

The SSL checker at SSLshopper says . . resolves to

Server Type: Apache/2.4.29 (Ubuntu)

No SSL certificates were found on Make sure that the name resolves to the correct server and that the SSL port (default is 443) is open on your server’s firewall.

It’s that last paragraph I don’t understand. Any help much appreciated. Thanks, Eric


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Hi @ericlindellnyc,

It seems like nothing is listening on your port 443. Port 443 is the one that handles https requests. I can see you are using Apache as well, so you’ll need to create a host configuration for your domain which listens to port 443 and loads the certificates.

If you are unsure how you can achieve that, don’t worry DigitalOcean has a really good guide on this one:

In this tutorial, you will use Certbot to obtain a free SSL certificate for Apache on Ubuntu 18.04 and set up your certificate to renew automatically.

This tutorial will use a separate Apache virtual host file instead of the default configuration file

Regards, KDSys