After installing WordPress - server IP address could not be found.


This is my first time using DigitalOcean after years of shared hosting - so please bear with me!

My domain ( is with NameCheap. I have the DNS pointing to dns1.digitalocean, etc., etc.

I have created the domain in the DO control panel.

I also updated the records in the control panel to the following:

A = redirect to

CNAME = is an alias of

However, when you go to the website, you get a “server IP address could not be found error.”

I am at a loss here and really hope somebody can help.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business. redirect to”

Is that actually what the A record says?

Is should be just “” redirecting to

Edit: I’m actually able to connect to your site at “” with no issues. If you haven’t changed anything since posting, it’s possible it’s just a DNS propagation issue that should sort itself out soon.

I am also getting the same issue. And worst part is DO’s support team… they don’t offer chat or calling support.