After installing WordPress - server IP address could not be found.

July 25, 2019 1k views
WordPress DNS


This is my first time using DigitalOcean after years of shared hosting - so please bear with me!

My domain ( is with NameCheap. I have the DNS pointing to dns1.digitalocean, etc., etc.

I have created the domain in the DO control panel.

I also updated the records in the control panel to the following:

A = redirect to

CNAME = is an alias of

However, when you go to the website, you get a “server IP address could not be found error.”

I am at a loss here and really hope somebody can help.


2 Answers

“ redirect to”

Is that actually what the A record says?

Is should be just “” redirecting to

Edit: I’m actually able to connect to your site at “” with no issues. If you haven’t changed anything since posting, it’s possible it’s just a DNS propagation issue that should sort itself out soon.

  • I made the correction to the A record shortly after posting. That was a misstep on my end, obviously.

    Glad to know you are able to connect.

    Still getting the same issue here … so likely a DNS propagation issue, as you said.

I am also getting the same issue. And worst part is DO’s support team… they don’t offer chat or calling support.

Have another answer? Share your knowledge.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!