Question

After reset droplet root password. They have show some error public key permission denied by SSH

Posted October 28, 2020 136 views
ApacheSystem ToolsUbuntu 18.04

Hi,

We reset the root password and now the droplet is not booted, the website is down.

I can’t access the server via ssh?

Thanks.

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2 answers

Hi @alimustafakhan1,

You can use DigitalOcean’s console to enter your droplet. To find it, go to your Control Panel –> To your Droplet —> Click on the Access menu. In there you’ll see a button that says ‘Launch Console’ click on it, use your root password and you’ll be inside the droplet.

Try restarting the network it’s possible that’s why your website is unreachable.

Hi @alimustafakhan1,

In order to enter the DigitalOcean console, you need to use the root user and root user’s password. You can reset the password again from the Access menu I’ve mentioned earlier in your Control Panel. Once you receive the password there you can use it to connect to the DigitalOcean droplet Console.

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