after reset root password SSL not working in my droplet please help

Hello @teleinceogmailcom

After resetting the root password, the SSL certificate may have stopped working if it relies on certain services to function properly.

You can check the status of the web server (e.g., Apache or Nginx) and ensure it is running. The next step will be to check the SSL certificate expiration to see if it requires renewal.

If it requires renewal, you can use certbot (Let’s Encrypt) to renew the certificate.

Hope that this helps!

Hi there,

What I could suggest is re-issuing your SSL certificate. Depending on the web server that you are using you can follow the steps here:

• For Nginx: https://www.digitalocean.com/community/tutorials/how-to-secure-nginx-with-let-s-encrypt-on-ubuntu-20-04

• For Apache: https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-20-04

If you are still seeing the problem, feel free to share more details on the exact errors that you are seeing so I can advise you further. For example you can find your web server logs at the /var/logs directory and you can follow the steps on how to troubleshoot common problems for Nginx here:

https://www.digitalocean.com/community/tutorials/how-to-troubleshoot-common-nginx-errors

Best,

Bobby