Hi, I am using Apache 16.04 with Ispconfig. Every time i do a Snapshot with the following steps
shutdown -h now and then i wait for couple of seconds and then i start doing the snapshot from the digitalocean Control panel . after doing that i power on my droplet from the control panel .
After that i get this issue
- cant ssh into the server get ssh: connect to host my-ip-address port 22: Connection refused
- site is down on the browser also i get " This site can’t be reached "
- Ip is down on the browser
What is the issue over here . after the snapshot does it block all my ports This have happened with 4 of my droplets in this month ( MARCH ) so i had to destroy and Install everything back again. Its time consuming. when i contact the support they put my droplet in recovery mode .
Kindly Please help me figure this issue .
Thanks
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
It sounds like none of the Droplet’s services are being started on reboot. If you try to access your Droplet using the Remote Console in the control panel, do you see any errors?
Try to log in as root (you can reset your password through the control panel if necessary) and run the following command to start OpenSSH:
sudo systemctl start ssh
Hi thanks a lot buddy i fixed that had to start all the ports in the ufw firewall . Can you please help me by checking if all the belwo ports are correct and are not vernuable to any attack
oot@cloud:~# ufw status numbered Status: active
To Action From
-- ------ ----
[ 1] 22 ALLOW IN Anywhere
[ 2] 22/tcp ALLOW IN Anywhere
[ 3] 80 ALLOW IN Anywhere
[ 4] 443 ALLOW IN Anywhere
[ 5] 21/tcp ALLOW IN Anywhere
[ 6] 6000:6007/tcp ALLOW IN Anywhere
[ 7] 6000:6007/udp ALLOW IN Anywhere
[ 8] Anywhere ALLOW IN 15.15.15.51
[ 9] Anywhere ALLOW IN 15.15.15.0/24
[10] 22 ALLOW IN 15.15.15.0/24
[11] 80 on eth0 ALLOW IN Anywhere
[12] 3306 on eth1 ALLOW IN Anywhere
[13] 80,443/tcp ALLOW IN Anywhere
[14] 25 ALLOW IN Anywhere
[15] 143 ALLOW IN Anywhere
[16] 993 ALLOW IN Anywhere
[17] 110 ALLOW IN Anywhere
[18] 995 ALLOW IN Anywhere
[19] 22 (v6) ALLOW IN Anywhere (v6)
[20] 22/tcp (v6) ALLOW IN Anywhere (v6)
[21] 80 (v6) ALLOW IN Anywhere (v6)
[22] 443 (v6) ALLOW IN Anywhere (v6)
[23] 21/tcp (v6) ALLOW IN Anywhere (v6)
[24] 6000:6007/tcp (v6) ALLOW IN Anywhere (v6)
[25] 6000:6007/udp (v6) ALLOW IN Anywhere (v6)
[26] 80 (v6) on eth0 ALLOW IN Anywhere (v6)
[27] 3306 (v6) on eth1 ALLOW IN Anywhere (v6)
[28] 80,443/tcp (v6) ALLOW IN Anywhere (v6)
[29] 25 (v6) ALLOW IN Anywhere (v6)
[30] 143 (v6) ALLOW IN Anywhere (v6)
[31] 993 (v6) ALLOW IN Anywhere (v6)
[32] 110 (v6) ALLOW IN Anywhere (v6)
[33] 995 (v6) ALLOW IN Anywhere (v6)
The issue was that i didnt had setup my firewall and after snapshot and power off and on all the firewall were blocked so to solve this i had to follow this usefull links
https://askubuntu.com/questions/144364/ssh-connect-to-host-myremotehost-com-port-22-connection-refused https://www.howtoforge.com/tutorial/ufw-uncomplicated-firewall-on-ubuntu-15-04/
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and AI-native businesses
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.