I have 512 MB Memory / 20 GB Disk / AMS3 - Ubuntu LAMP on 14.04 droplet.
I have installed Prestashop.
It was working for few months. But now it does not. Now:
In DigitalOcean Droplet Panel I see: Graphs:
If from the DigitalOcean Droplet Console:
I have created another Droplet. But from there I can not connect to my first droplet neither:
OpenSSH_7.2p2 Ubuntu-4ubuntu2.1, OpenSSL 1.0.2g-fips 1 Mar 2016
debug1: Reading configuration data /etc/ssh/ssh_config
debug1: /etc/ssh/ssh_config line 19: Applying options for *
debug1: /etc/ssh/ssh_config line 59: Applying options for *
debug2: resolving "188.166.xx.xx" port 22
debug2: ssh_connect_direct: needpriv 0
debug1: Connecting to 188.166.xx.xx port 22.
debug1: connect to address 188.166.xx.xx port 22: No route to host
ssh: connect to host 188.166.xx.xx port 22: No route to host```
Same "No route to host" if I go to "First" droplet and try to ssh to the "New" one.
The "First" Droplet Console lags quite a lot comparing to "New" one. So something is running there, but I can not see a process list.
--
Please help to either restore proper control.
OR
To copy DB data and archived prestashop. (Already did tgz and mysqldump.)
Maybe list me some commands you think might try. I would really appreciate your help, guys!
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Resolved: OK, so the problem was that Digital Ocean disabled my Droplet (and they sent an email with notification which I did not see). They did it because some malware crawled thru Prestashop and was a part of DoS attack to somewhere.
So I had to use their web console to log in and make a database dump, make a zip backup of all files. So now they will move the data to separate Droplet, and old one will have to be destroyed or rebuilt (to retain IP).
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Can you share the output of the command
ifconfig
on your droplet? This will show your configured network interfaces. I think that while it’s possible that an infection or compromise is the root cause, the fact that your network is unavailable points me away from that possibility simply because a compromised server is only useful if the attacker can use it and they can only use it if they can connect to it.If you havent already, I would also recommend opening a ticket with our support team so they can take a look and see if there is anything they are seeing to explain the loss of network connectivity.