Hi @tylerferguson

Let’s double check the firewall again, run this:

sudo ufw status

And which services are being listened to currently, run this:

sudo lsof -iTCP -sTCP:LISTEN -P

But my main guess would be that there’s something wrong with your domain DNS.
Can you run the following three commands:

dig yourdomain.com NS
dig yourdomain.com A
dig www.yourdomain.com CNAME

Thanks for the reply!

Firewall status:

OpenSSH             ALLOW       Anywhere                  
Apache Full         ALLOW       Anywhere                  
80                         ALLOW       Anywhere                  
443                       ALLOW       Anywhere                  
80,443/tcp           ALLOW       Anywhere                  
OpenSSH (v6)      ALLOW       Anywhere (v6)             
Apache Full (v6)  ALLOW       Anywhere (v6)             
80 (v6)                  ALLOW       Anywhere (v6)             
443 (v6)                ALLOW       Anywhere (v6)             
80,443/tcp (v6)    ALLOW       Anywhere (v6)  

lsof:

sshd    1361        root               3u  IPv4  13804    0t0  TCP *:22 (LISTEN)
sshd    1361        root               4u  IPv6  13813     0t0  TCP *:22 (LISTEN)
mysqld  1405    mysql          28u  IPv4  15631     0t0  TCP localhost:3306 (LISTEN)
apache2 1522   root               4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1527   www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1528   www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1529   www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1530   www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1531    www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)
apache2 1797    www-data     4u  IPv6  15583    0t0  TCP *:80 (LISTEN)

dig NS:

; <<>> DiG 9.10.3-P4-Ubuntu <<>> domain.org NS
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 3775
;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;domain.org.        IN  NS

;; ANSWER SECTION:
domain.org. 1799    IN  NS  ns2.digitalocean.com.
domain.org. 1799    IN  NS  ns1.digitalocean.com.
domain.org. 1799    IN  NS  ns3.digitalocean.com.

;; Query time: 48 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:30:26 UTC 2017
;; MSG SIZE  rcvd: 115

dig A:

; <<>> DiG 9.10.3-P4-Ubuntu <<>> domain.org A
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 11744
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;domain.org.        IN  A

;; ANSWER SECTION:
domain.org. 3599    IN  A   174.138.62.18

;; Query time: 162 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:33:02 UTC 2017
;; MSG SIZE  rcvd: 61

dig CNAME:

; <<>> DiG 9.10.3-P4-Ubuntu <<>> www.domain.org CNAME
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47155
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;www.domain.org.        IN  CNAME

;; ANSWER SECTION:
www.domain.org. 43199   IN  CNAME   domain.org.

;; Query time: 67 msec
;; SERVER: 8.8.4.4#53(8.8.4.4)
;; WHEN: Sun Jul 23 03:34:16 UTC 2017
;; MSG SIZE  rcvd: 63

apache2.conf:

Mutex file:${APACHE_LOCK_DIR} default

PidFile ${APACHE_PID_FILE}

Timeout 300

KeepAlive On

MaxKeepAliveRequests 100

KeepAliveTimeout 5

User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}

HostnameLookups Off

ErrorLog ${APACHE_LOG_DIR}/error.log

LogLevel warn

IncludeOptional mods-enabled/*.load
IncludeOptional mods-enabled/*.conf

Include ports.conf

<Directory />
    Options FollowSymLinks
    AllowOverride None
    Require all denied
</Directory>

<Directory /usr/share>
    AllowOverride None
    Require all granted
</Directory>

<Directory /var/www/>
    Options Indexes FollowSymLinks
    AllowOverride None
    Require all granted
</Directory>

AccessFileName .htaccess

<FilesMatch "^\.ht">
    Require all denied
</FilesMatch>

LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent

IncludeOptional conf-enabled/*.conf

IncludeOptional sites-enabled/*.conf

ServerName domain.org

domain.org.conf:

<VirtualHost *:80>
ServerAdmin admin@domain.org
ServerName domain.org
ServerAlias www.domain.org
DocumentRoot /var/www/domain.org/public_html
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
</VirtualHost>