App Plateform stuck on build (Python/Django)


Since yesterday I am unable to deploy my Django app, it is stuck on building.

This already happens 6 months ago and many of us were enable to push, the fix was released but it still frustrating.

Yesterday an error also occured

"Requested runtime 'python-3.11.3' is not available for this stack (heroku-18)" during the build deployment.

and seems to be fixed but build is now stuck.

Thank you

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
August 18, 2023

Hey @mcfly7,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

Hope that helps!

Jon Friesen
DigitalOcean Employee
DigitalOcean Employee badge
August 16, 2023


Please submit a support ticket so we can dive a bit deeper into this issue.


Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Featured on Community

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel