Question

App Plateform stuck on build (Python/Django)

Hello,

Since yesterday I am unable to deploy my Django app, it is stuck on building.

This already happens 6 months ago and many of us were enable to push, the fix was released but it still frustrating.

Yesterday an error also occured

"Requested runtime 'python-3.11.3' is not available for this stack (heroku-18)" during the build deployment.

and seems to be fixed but build is now stuck.

Thank you


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alexdo
Site Moderator
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August 18, 2023

Hey @mcfly7,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue!

https://www.digitalocean.com/support/

Hope that helps!

Jon Friesen
DigitalOcean Employee
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August 16, 2023

Hi,

Please submit a support ticket so we can dive a bit deeper into this issue.

Thanks

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