Question

App Platform static site not resolving without www.

Posted August 8, 2021 86 views
DNSDigitalOcean App Platform

Hello,

I have a static site deployed on the app platform with the DNS of my domain being managed by DO in the console. I’ve added both the www. and non-www. domains to my app and they both say configured, but when I try to access the non-www. domain in the browser (or via proxy/VPN to avoid DNS caching issues) it does not resolve.

The DNS records have a CNAME for the www. host and a few A/AAAA records as well.

What am I doing wrong?

thanks.

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1 answer

Hi @za3qco,

As per your explanation provided, the domain configuration appears to be setup successfully. Since the message for both www and non-www is ‘Configured’, the domain should be mapped correctly in the backend as well.The issue you are witnessing might be caused due to caching, hence I’d request you to try hitting the url after clearing the browser cache or via the incognito mode.

If you still notice issues, please reach out to our support team with the domain name and we will assist in resolving the same.

Cheers,
Taha Fatima