We currently uses the ip address 165.22.227.197 for all of our customers emails.
I have looked and there doesnt appear to be any blacklisting on that ip address however whenever someone emails a sasktel.net email address from that specific ip the following message appears on a bounce back:
host mx1c11.megamailservers.com [69.49.101.234] SMTP error from remote mail server after MAIL FROM:tperehudoff@sasktel.net: 550 5.0.0 We don’t accept mail from DO spammers<165.22.227>
Please advise on having that specific IP address removed from the block or if you have any suggestions on why we are being blocked by megamailservers.com
Thanks
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I am also experiencing this, on an IP address we’ve used as a postfix server for over 10 years with no legitimate blacklisting, and no current blacklisting. Used only for transactional and product support emails to our 5000 paying customers – no newsletters or advertising. It would be nice for DO to take this on on behalf of all the good actors within their customer base.
mx1c11.megamailservers.com[69.49.101.234] said: 550 5.0.0 We don’t accept mail from DO spammers<107.170.222> (in reply to MAIL FROM command)
Thanks Matt,
We have endlessly tried for the past couple of days. We were hoping you had some insight on getting it resolved.
I just ran into this issue as well. Emailed abuse@megamailservers.com to try and get my specific server’s IP white listed. Fingers crossed they do.
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