Can anyone help me with gmail mx?

  • Posted December 2, 2016
  • Email

I bought a Domain Name through Google Domains, and when I purchased it, it offered for me to sign up for a company email to match the domain, so I agreed.

I’ve never hosted a website before but the instructor of my web design class suggested using digital ocean rather than a hosting site. I’ve successfully transferred my domain to my website, but in doing so Google Domains gives me this

“It looks like you’ve changed your name servers. All settings for your domain (including website, email, synthetic records and resource records) are currently disabled. To enable these settings, you will need to restore the Google Domains name servers. Learn more”

I’ve tried using digital oceans “add Gmail MX Record” feature but I still don’t seem to be getting emails through GMail. Is there a step I’ve missed?

edit: also worth noting, I can send emails from the address, but I don’t receive them.


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For gmail for your domain services the MX records created by the tool in the DNS section will take care of those records. I do not know if the special offer from Google Domains works differently but your experience would indicate that it does. Unfortunately the only thing I can recommend is to reach out to Google about this, it is entirely possible that they do disable email receiving on their end if you change your nameservers. If Google Domains gives you the ability to add records to your DNS it may work better for you to create records on their end pointing to your droplet’s IP address where needed rather than moving your DNS to DO and pointing MX back to google.