Can connect sftp via filezilla / cyberduck

March 26, 2019 348 views
Initial Server Setup

Status: Connecting to…
Response: fzSftp started, protocol_version=8
Command: open “root@” 22
Command: Pass: **************************
Error: Authentication failed.
Error: Critical error: Could not connect to server

1 Answer


If you’ve just created a new droplet, you may need to log in using SSH or the web console to set a new password. The same would be true if you recently used the Reset Root Password button in our cloud control panel. If neither of these apply, you may want to try the Reset Root Password button and follow that up with an SSH/console login.


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