Can not find my site with www prefix

September 5, 2019 56 views
Apache Ubuntu 18.04

NS www.jocloud.com directs to ns1.digitalocean.com 1800
A www.jocloud.com directs to 167.71.153.9 3600
A jocloud.com directs to 167.71.153.9 3600
NS jocloud.com directs to ns1.digitalocean.com. 1800

i have other entries as required ,why cant i acces my site with www prefix?

1 Answer

Your domain name is currently not using the ns1/2.digitalocean.com nameservers which means that any records in your DO control panel will not be active.

You have to go to your domain name registrar and change your nameservers there.

Your current nameservers are:

   Name Server: BUY.WANGGUAI.COM
   Name Server: SALE.WANGGUAI.COM
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