Hi @trmstf816d0e713d0e94e66cad,

Root shouldn’t be blocked, so I’ll recommend sshing from that. Afterwards, you can enable shell for the needed accounts. As for redis, I can confirm it doesn’t need a login.

To connect with root, you can add your SSH Key to the droplet and then SSH .

As for another users, you’ll need to edit your sshd_config for that.

$ sudo vi /etc/ssh/sshd_config

Add or edit the following line

AllowUsers users

Replace “users” with your username. You can also specify more than one user as shown below.

AllowUsers sk newUserName

Once, you’ve allowed/enabled SSH for the needed user, save the file and restart sshd

sudo systemctl restart sshd

Regards,
KDSys