Question

Can only access my wordpress site using IP address

  • Posted August 26, 2014

Can only get to my Wordpress site using the ip address. When I put in the site name all I get is “This webpage is not available” and on the chrome tab I see the previous hosts icon (hostgator, who were incidentally a nightmare to move away from). I have signed in to hostgator weeks ago to manage the nameservers and have checked again they are set to… ns1.digitalocean.com ns2.digitalocean.com ns3.digitalocean.com

Have checked whois and it reports… Name Server: ns1.digitalocean.com Name Server: ns2.digitalocean.com Name Server: ns3.digitalocean.com

What else might the problem be?

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Do a DNS lookup for the A record:

dig A yourwebsite.com +short

This should print the IP address of your Droplet.

For the WWW portion to work create a CNAME record for your domain in the DNS section of DO’s control panel:

CNAME Record

After you change the nameservers of you domain to DigitalOcean you have to configure the DNS for the domain name, see here for more info: https://www.digitalocean.com/community/tutorials/how-to-set-up-a-host-name-with-digitalocean