Related

How do I structure my .htaccess file(s)—using Kirby? Question Question
How do i change my server IP to default page in Ubuntu ? Question Question

Question

Can't acces my domain without www

Posted July 2, 2019 1.1k views
UbuntuApache

Hello guys,

I’m having a problem with accessing my web without www.
When I am trying to access it by www.domain.com it’s OK.
When I am trying to access it by domain.com I get “This site can’t be reached”.

I saw not only I had this problem but everything what I was looking here and in Google didn’t helped me to solve this problem.

I bought a domain and I changed it DNS to digitalocean DNS. Then I added a domain in digitalocean control panel.

Add a comment
andzejb95
By:
andzejb95

Related

How do I structure my .htaccess file(s)—using Kirby? Question Question
How do i change my server IP to default page in Ubuntu ? Question Question

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
baraboom July 2, 2019

Hi! There could be several reasons that would cause your site to be “unreachable.”

Often times, when you make changes to DNS, it can take several hours for the changes to fully propagate. DNS servers also cache information, so if you were accessing your site before the change, your DNS servers might have stale info.

You can test your domain name DNS here:

https://dns.google.com/query?name=www.domain.com
https://dns.google.com/query?name=domain.com

Those should return with the IP address you configured in DigitalOcean Domains. If not, you may need to double-check your changes and make sure the record for domain.com has a record (an “A record” or a “CNAME”, perhaps) that resolves to the correct place.

If those tests are successful, then you may need to wait until your DNS servers refresh. If possible, try to confirm that it works with a colleague or friend on a different internet connection.

Hope this helps, let us know if you have further questions or issues.

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help